Returns & Exchanges
Returns & Exchanges
At Zomamoda, every product is created especially for you. We want you to love your baking apparel and accessories as much as we do. If something isn’t quite right, don’t worry—we’ve got you covered.
Return Eligibility
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You may request a return or exchange within 30 days of receiving your order.
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Items must be:
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Unworn and unwashed
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In their original condition (no stains, smells, or damage)
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With all original tags/labels attached
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❌ Personalized/custom designs (if any) are non-refundable unless defective.
How to Start a Return or Exchange
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Email us at support@zomamoda.com with your order number and reason for return/exchange.
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We’ll send you simple instructions on where to send your item back.
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Once your return is received and inspected, we’ll issue your refund or process your exchange.
Refunds
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Refunds are issued to your original payment method within 5–10 business days after your return is approved.
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If your product arrived damaged or defective, we’ll replace it at no cost to you.
Exchanges
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Want a different size or color? No problem!
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Once your return is received, we’ll send your replacement item (processing time may apply as each piece is made-to-order).
Return Shipping Costs
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If your item is faulty, damaged, or incorrect, we’ll cover the return shipping.
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If you simply changed your mind or ordered the wrong size, return shipping costs are the customer’s responsibility.
Non-Returnable Items
For hygiene and safety reasons, the following cannot be returned:
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Personalized/customized items
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Gift cards or digital products
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Clearance or final sale items
Order Issues
If your order arrived with printing errors, defects, or shipping damage, please contact us within 7 days of delivery with photos. We’ll make it right immediately.
✨ Your happiness means everything to us. Every piece is crafted with love, and we want you to feel confident when shopping at Zomamoda.
